I.) Responsible body
As the operator of this website (www.tenowo.com), Tenowo GmbH, Fabrikzeile 21, 95028 Hof is the responsible body (controller) within the meaning of the European General Data Protection Regulation (GDPR), which alone or jointly with others determines the purposes and means of processing personal Data (hereinafter "data") is decisive.
II.) Processing of personal data
According to the GDPR, personal data is all information that relates to an identified or identifiable natural person (data subject). A natural person is identifiable if they are directly or indirectly, in particular by means of assignment to an identifier (such as name, address, telephone number, e-mail address, IP address, location data or special features such as genetic, economic and social identity of this natural person ) can be identified.
Processing is to be understood as any process carried out with or without the aid of automated processes or any series of processes in connection with data. This includes in particular the collection, recording, organization, ordering, storage, adaptation or modification, reading, querying, use, disclosure by transmission, distribution or provision, comparison, linking, restriction , deletion or destruction. In principle, it is not necessary for you to provide any data in order to use our website. In certain cases, however, we need your name and address as well as other information so that we can provide the requested services.
The same applies, for example, to the sending of information material and ordered goods or to answering individual questions. We will point this out to you where this is necessary. In addition, we only process data that you provide to us voluntarily and, if applicable, data that we automatically collect when you visit our website (e.g. IP address and the names of the pages you have visited, the one you use Browser and your operating system, date and time of access, search engines used, names of downloaded files).
If you make use of the services, usually only the data that we need to provide the services is collected. If we ask you for further data, it is voluntary information.
The processing of data takes place exclusively to fulfill the requested service and to protect our own legitimate business interests.
III.) Protection of your personal data
Thank you for your interest in our company and our products and services, and we would like you to feel safe when you visit our website, also with regard to the protection of your data. Because we take the protection of your data very seriously. Compliance with the provisions of the GDPR and the Federal Data Protection Act in its currently valid version is a matter of course for us.
We have taken technical and organizational measures to ensure that the data protection regulations are observed both by us and by the external service providers commissioned by us. Our employees and the service companies commissioned by us are bound by us to secrecy and to comply with the provisions of the GDPR and the Federal Data Protection Act in its currently valid version.
IV.) Earmarking of the processing of personal data
We process the data you provide in accordance with the principles of data economy and purpose limitation. The purpose limitation principle states that data are collected for specified, explicit and legitimate purposes and may be further processed in a way that is incompatible with these purposes. Further processing for archival purposes in the public interest, for scientific or historical research purposes or for statistical purposes is not considered incompatible with the original purposes.
We generally process your data for the purpose of answering your inquiries, processing your orders or providing you with access to certain information or offers. In order to maintain customer relationships, it may also be necessary for us or a service company commissioned by us to use this data to inform you about product offers or to carry out online surveys in order to better meet the tasks and requirements of our customers.
We will only process the data you provide online for the purposes that have been communicated to you. Your data will not be passed on to third parties without your express consent.
The collection of data and its transmission to state institutions and authorities entitled to receive information are only carried out within the framework of the relevant laws or if we are obliged to do so by a court decision.
Of course, we respect it if you do not want to give us your data to support our customer relationship (especially for direct marketing or for market research purposes). We will neither sell your data to third parties nor market it in any other way unless you have given us your consent.
Data collected automatically when you visit our website
When using our website, the following data may be processed for organizational and technical reasons: the names of the pages you access, the browser you use and your operating system, the date and time of access, search engines used, names of downloaded files and their IP address.
a) General use:
We use so-called cookies with our internet presence. Cookies are small text files or other storage technologies that are placed and stored on your end device by the Internet browser you use. Through these cookies, certain information from you, such as your browser or location data or your IP address, is processed to an individual extent.
This processing makes our website more user-friendly, effective and secure, as the processing enables, for example, the reproduction of our website in different languages or the offer of a shopping cart function.
The legal basis for this processing is Art. 6 para. 1 lit b.) DSGVO, insofar as these cookies data are processed for contract initiation or contract execution.
If the processing does not serve the purpose of initiating or executing a contract, our legitimate interest lies in improving the functionality of our website. In this case, the legal basis is Art. 6 para. 1 lit. f) DSGVO.
These session cookies are deleted when you close your internet browser.
b) Cookiebot as cookie banner:
- The anonymized IP number of the user;
- The date and time of consent;
- User agent of the end user's browser;
- The URL of the provider;
- An anonymous, random and encrypted key.
- The user's allowed cookies (cookie status), which serves as proof of consent.
The encrypted key and the cookie status are stored on the user's terminal device by means of a cookie in order to establish the corresponding cookie status when the page is called up in the future. This cookie is automatically deleted after 12 months.
The legal basis for this is Art. 6 para. 1 lit. f DSGVO. Our legitimate interest is the user-friendliness of the website.
The user can prevent or terminate the installation of the cookie as well as its storage, and thus his cookie consent, at any time by setting his browser.
Cybot offers further information on the subject of data protection under the following links: https://www.cookiebot.com/de/privacy-policy/
c) Further information:
VI.) Google Maps
We use Google Maps on our website to display our locations and to create directions. This is a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google".
To enable the display of certain fonts on our website, a connection to the Google server in the USA is established when you access our website.
If you call up the Google Maps component integrated into our website, Google stores a cookie on your terminal device via your Internet browser. In order to display our location and provide directions, your user settings and data are processed. Here, we cannot exclude that Google uses servers in the USA.
The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in optimizing the functionality of our website.
Through the connection to Google established in this way, Google can determine from which website your request was sent and to which IP address the directions are to be transmitted.
If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your Internet browser. Details on this can be found above under the item "Cookies".
In addition, Google offers a website at
offers further information.
VII.) Google Analytics
Insofar as you have given your consent, Google Analytics, a web analytics service provided by Google LLC, is used on this website. The responsible service provider in the EU is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").
Scope of processing
[OPTIONAL] We use the User ID function. User ID allows us to assign a unique, persistent ID to one or more sessions (and the activities within those sessions) and to analyze user behavior across devices.
[OPTIONAL] We use Google Signals. This allows Google Analytics to collect additional information about users who have personalized ads enabled (interests and demographics) and ads can be delivered to these users in cross-device remarketing campaigns.
We use the function 'anonymizeIP' (so-called IP masking): Due to the activation of IP anonymization on this website, your IP address will be truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.
During your website visit, the following data is collected, among other things:
- The pages you visit, your "click path".
- achievement of "website goals" (conversions, e.g. newsletter sign-ups, downloads, purchases)
- Your user behavior (for example, clicks, dwell time, bounce rates)
- Your approximate location (region)
- Your IP address (in shortened form)
- Technical information about your browser and the end devices you use (e.g., language setting, screen resolution)
- your internet service provider
- the referrer URL (via which website/ via which advertising medium you came to this website)
Purposes of the processing
On behalf of the operator of this website, Google will use this information for the purpose of evaluating your (pseudonymous [NOT USING USER ID]) use of the website and compiling reports on website activity. The reports provided by Google Analytics are used to analyze the performance of our website [OPTIONAL] and the success of our marketing campaigns.
The recipient of the data is
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
as a processor. We have concluded an order processing agreement with Google for this purpose. Google LLC, based in California, USA, and, if applicable, US authorities may access the data stored by Google.
Transmission to third countries
A transfer of data to the USA cannot be ruled out.
The data sent by us and linked to cookies are automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month.
You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google, as well as the processing of this data by Google, by
a. Not giving your consent to the setting of the cookie or
b. downloading and installing the browser add-on to disable Google Analytics HERE.
You can also prevent cookies from being stored by configuring your browser software accordingly. However, if you configure your browser to refuse all cookies, you may experience limitations in functionality on this and other websites.
Legal basis and revocation option
for this data processing is your consent, Art.6 para.1 p.1 lit.a DSGVO. You can revoke your consent at any time with effect for the future by calling up the cookie settings [SET A LINK HERE TO THE CONSENT TOOL SETTINGS] and changing your selection there.
VIII.) Google reCAPTCHA
On our website, we use Google reCAPTCHA to check and prevent interactions on our website by automated access, e.g. by so-called bots. This is a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google".
Through this service, Google can determine from which website a request is sent as well as from which IP address you use the so-called reCAPTCHA input box. In addition to your IP address, other information may be collected by Google, which is necessary for the offer and guarantee of this service.
The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the security of our website and in the defense against unwanted, automated access in the form of spam or similar.
Google offers further information on the general handling of your user data at https://policies.google.com/privacy.
We use YouTube on our website. This is a video portal of YouTube LLC, 901 Cherry Ave, 94066 San Bruno, CA, USA, hereinafter referred to as "YouTube".
YouTube is a subsidiary of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google".
We use YouTube in connection with the "Enhanced Privacy Mode" function in order to be able to show you videos. The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in improving the quality of our website. According to YouTube, the "enhanced data protection mode" function means that the data described in more detail below is only transmitted to the YouTube server when you actually start a video.
Without this "Enhanced Privacy Mode", a connection to the YouTube server in the USA is established as soon as you call up one of our Internet pages on which a YouTube video is embedded.
This connection is necessary in order to be able to display the respective video on our website via your Internet browser. In the course of this, YouTube will at least record and process your IP address, the date and time, as well as the website you visited. In addition, a connection to Google's advertising network "DoubleClick" is established.
If you are logged in to YouTube at the same time, YouTube will assign the connection information to your YouTube account. If you wish to prevent this, you must either log out of YouTube before visiting our website or make the appropriate settings in your YouTube user account.
For the purpose of functionality as well as for the analysis of user behavior, YouTube permanently stores cookies on your end device via your Internet browser. If you do not agree with this processing, you have the option to prevent the storage of cookies by a setting in your Internet browser. You can find more information on this above under "Cookies".
Google provides further information on the collection and use of data as well as your rights and protection options in this regard in the data protection notices available at https://policies.google.com/privacy.
X.) Facebook Pixel (Social-Media-Plugin)
This website uses the visitor action pixel from Facebook for conversion measurement. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the data collected is also transferred to the USA and other third countries. In this way, the behavior of page visitors can be tracked after they have been redirected to the provider's website by clicking on a Facebook ad. This allows the effectiveness of the Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimized.
The collected data is anonymous for us as the operator of this website, we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook, so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook Data Use Policy. This allows Facebook to enable the placement of advertisements on Facebook pages as well as outside of Facebook. This use of the data cannot be influenced by us as the site operator.
The use of Facebook Pixel is based on Art. 6 (1) lit. f DSGVO. The website operator has a legitimate interest in effective advertising measures including social media. If a corresponding consent has been requested (e.g. consent to store cookies), the processing is carried out exclusively on the basis of Art. 6 (1) lit. a DSGVO; the consent can be revoked at any time.
You can also deactivate the "Custom Audiences" remarketing function in the Ad Settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you must be logged into Facebook.
If you do not have a Facebook account, you can disable usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website:
XI.) Children and teenagers
Our website is aimed exclusively at potential applicants, customers, business partners and representatives of the press.
Persons under the age of 16 should not transmit any data to us without the consent of their parents or legal guardians. We do not request data from children and young people who have not reached the age of sixteen. We do not collect this data and do not pass it on to third parties.
We have taken technical and organizational security measures in accordance with legal requirements to protect your data from loss, destruction, manipulation and unauthorized access. All our employees and all persons involved in data processing are obliged to comply with the Basic Data Protection Regulation, the Federal Data Protection Act in its currently valid version and other laws relevant to data protection, as well as to handle data confidentially.
Furthermore, we conclude the corresponding agreements on commissioned processing with the external service providers working on our behalf.
Our security measures are regularly reviewed and continuously revised in line with technological developments.
We reserve the right to change our security and data protection measures if this becomes necessary due to technical developments. In these cases, we will also adapt our data protection notices accordingly. Therefore, please note the respective current version of our data protection declaration.
If we need your consent to process your data, we will obtain it from you and use your data for the purposes stated in connection with the consent. Your consents are digitally logged.
You can revoke your consents at any time with effect for the future. To do so, please write to our data protection officer or send an e-mail to email@example.com.
XV.) Contact form
If you use our contact form to contact us, we will ask you for personal information. In order for us to be able to answer your inquiry, you must provide a valid e-mail address, your title and your name, as well as information about the topic on which you require information.
Further information about your person can be given voluntarily. The voluntary information is data on: Company, first name, phone number, your message to us, contact request (by e-mail and / or or by phone), as well as date and time when sending the message.
Your data will be processed by e-mail. For technical reasons, an encrypted transmission of your contact information cannot be guaranteed. Therefore, there is a theoretical possibility that data could be read or even falsified by unauthorized persons.
Your data is stored on protected servers in Germany in compliance with data protection regulations.
Data processing for the purpose of contacting us is based on your voluntarily given consent. By clicking the "Send" button, you consent to the processing of your contact information for the above purposes. If you do not agree, you must cancel the process. No sending of the contact form and no processing of your data will then take place.
You can revoke your consent at any time with effect for the future.
We will use your data only to the extent necessary to process your requests and for further correspondence with you. The data collected by us for the use of the contact form will be stored by us for the purpose of processing the request and in case of follow-up questions and deleted after completion of the request made by you in accordance with data protection law, unless there is another legal obligation to retain data.
XI.) Candidacy process
By submitting your candidate data, you consent to the purpose-related processing of your data for the respective candidate process. You can revoke your consent at any time with effect for the future.
XII.) Data subject rights
If we process your data, you are entitled the following extensive rights as a data subject:
a) Right to Information
Under Art. 15 of the General Data Protection Regulation, you have the right to information about the data processed by us. You may especially obtain information about the purposes of the processing, the categories of personal data concerned, the categories of possible recipients and the envisaged period for which the personal data will be stored. Please submit information requests to firstname.lastname@example.org
b) Right to Rectification
Under Art. 16 of the General Data Protection Regulation, you have the right to obtain rectification or completion of your data from us.
You may exercise this right by contacting the above-stated addresses.
c) Right to Erasure
Under Art. 17 of the General Data Protection Regulation, you have the right to obtain erasure of personal data concerning you if storage of the data is no longer required and if there is no other legal ground for its processing. You may also obtain erasure if you object to the processing and there are no overriding legitimate grounds for the processing and if your data was processed unlawfully or if the personal data must be erased for compliance with a legal obligation under EU or national law.
You may exercise this right by contacting the above-stated addresses.
d) Right to Restriction of Processing
Under Art. 18 of the General Data Protection Regulation, you have the right to obtain the restriction of processing if you contest the accuracy of your personal data for a period enabling the controller to verify the accuracy of your personal data; if the processing is unlawful, but you oppose the erasure of your personal data; the purposes for the processing cease to apply, but the data is required for the establishment, exercise or defense of legal claims or if you objected in accordance with Art. 21 of the General Data Protection Regulation and if whether the legitimate grounds of the controller outweigh your interests has not yet been determined.
You may exercise this right by contacting the above-stated addresses.
e) Right to Data Portability
Under Art. 20 of the General Data Protection Regulation, you have the right receive your personal data in a structured, commonly used and machine-readable format (data portability). In addition, under certain circumstances, you may also receive your data directly from a controller if technically possible.
You may exercise this right by contacting the above-stated addresses.
XIII.) Right to Object
You have the right to object to use of your data for the above-stated purposes at any time (Art. 21 of the General Data Protection Regulation). This is possible for objections to direct marketing or on grounds relating to your particular personal situation.
If you object to direct marketing, we will implement your general objection right without information about your particular personal situation. To exercise your right to object, please write us an email at email@example.com.
XIV.) Questions, Suggestions, Complaints to the Internal / External Data Protection Officer
Hoftex Group AG
Group data protection officer
95028 Hof 09281 / 49-0
Information requests, suggestions and complaints may also be submitted to the data protection officer.
XV.) Right to Submit a Complaint to a Supervisory Authority
Please also note that, irrespective of other administrative or legal remedies, you have the right to submit complaints to supervisory authorities, especially in the Member state of your habitual residence, place of work or place of the alleged infringement if you believe that the processing of your personal data infringes on the General Data Protection Regulation.
A list of (non-public sector) supervisory authorities and their addresses is provided (in German) at: